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Case Study

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SouthBound — A Mobile Marketplace for Fishing & Boating Gear

SouthBound brings the fishing and boating community together with a dedicated buy/sell app for iOS and Android. We implemented OTP-based sign-up, rich listings (photos & video), powerful search/filters, in-app messaging with push notifications, social sharing, and a web moderation console,creating a safe, high-intent marketplace from day one.

View → Message conversion
▲
3.8% → 5.9%
Across categories after UX iteration
Crash-free sessions
▲
99.2%
First 30 days beta (iOS + Android)
Moderation turnaround
•
≤ 45 min (p50)
Report → action during business hours
SouthBound — A Mobile Marketplace for Fishing & Boating Gear
01

Overview & Goal

Build a dedicated marketplace tailored to anglers and boaters: fast OTP onboarding, rich listings, personalized discovery, secure buyer–seller chat, and robust reporting/moderation to keep the platform trustworthy.

  • Phone OTP signup/login, profile with listings & ratings
  • Rich listing creation: multiple images/videos, price, condition, location
  • Search with filters (category, distance, price, condition, date) + sorting
Overview & Goal
02

Execution

We focused on reliability, safety, and speed,shipping a mobile app for iOS/Android plus an admin web app to keep quality high as inventory scales.

  • Personalized feed based on preferences and recent activity
  • In-app messaging with timestamps, push notifications, and mute settings
  • Social sharing (FB/X/IG) to amplify listing reach
  • Admin web console: review queues, block/ban users & listings, audit logs, role-based access
Execution
03

Results

Beta results show stronger buyer–seller engagement and faster moderation cycles, driving trust and repeat usage as supply ramps up.

  • UX improvements lifted view→message conversion and time-to-first-contact
  • Crash-free sessions exceeded 99% across devices in beta
  • Report handling and SLA tracking reduced response times and repeat offenses
Results